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ABOUT US

The professional team of RSA helps you develop and implement programs that will enhance, expand, and dramatically improve your bottom line results. RSA can assist with an integration project, a focused training program, enhance retail performance, or skilled RFP reviews. RSA assists your organization in designing physical and operational systems with an objective to reduce both expenses and management time. RSA can train your staff and management team in efficiently running the newly developed systems.

CONTACT

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OFFICES

California

  • Truckee, CA 96161
  • tel: 530-536-3255
  • fax: 530-536-3256

Texas

  • The Woodlands, TX 77380
  • tel: 281.364.0335
  • fax: 281.364.0338

THE PRINCIPALS OF RSA

Carolyn Ruck

Carolyn Ruck is a principal in RSA and has over 35 years of operational and project experience. She is trained in both European and US food service delivery systems, as well as cost control, retail and customer service sensitivity programs.

  • Ms. Ruck is an active member of AND, CDA, AHF and FCG.
  • She is a frequent speaker and contributing writer to local and national associations on various different topics and recognized industry publications.
  • She is a graduate of Texas Christian University with a BS Degree in Food and Nutrition and is a registered dietitian.

Georgie Shockey

Georgie Shockey is a principal in RSA and has over 35 years of operational and project experience. She has extensive knowledge in all aspects of hospitality management, including the management of daily operations, implementation of new services, feasibility studies, proposal, contract negotiations and system design and development.

  • Ms. Shockey is an active member of AHF, AHE, IFMA and FCG.
  • Board of Directors, The Ohio State University Foundation.
  • The Industry Advisory Board Member, AHF
  • She is a frequent speaker and contributing writer to local and national associations on various topics and recognized industry publications.
  • She is a graduate of The Ohio State University with a BS Degree in Food and Nutrition.

RSA Associates


Dexter Hancock

Senior Consultant

Ralph Jones

Senior Consultant

Laurie A. Rowley

Senior Consultant

Jeff Abate

Consultant

Mike Bailey

Consultant

Steven Bergman

Culinary Consultant

Joshua Cassidy

Culinary Consultant

Richard DeVine

Consultant

Alicia Ellis

Consultant

Jane Ewing

Consultant

David Hance

Consultant

Liz Hollowell

Consultant

Robert Hofacre

Consultant

Warren Huff

Consultant

Andrew Jones

Consultant

Tony Lamar

Consultant

Donna Noden

Consultant

Betty Perez

Consultant

Rick Persson

Consultant

Mark Ruoff

Consultant

David Simon

Consultant

Khalid Shiekh

Consultant

Ann Travis

Consultant

Donna Wixted

Consultant

Anita Zefo

Consultant