Training and Retaining Quality Associates: The importance of training in the workplace

Posted on June 23rd, 2017

Training provides an opportunity to expand the knowledge of associates, however many companies find it to be too expensive. While the cost of training and development opportunities come at a price, if it is done right, it will save your company money in the end.

It is far too common that training is perceived as a one-time program. While the initial orientation and training processes are vital towards the success of an associate’s performance, there should never be an ending point to expanding knowledge. Extended education programs should be implemented throughout an associate’s career with the company. Especially in such a rapidly changing industry, there are constantly new improvements and training opportunities to increase the proficiencies of your associates. Extended education programs can be implemented in a multitude of ways. From quarterly information sessions with associates on the clock, to take-home education packets, there are endless opportunities to be creative in orchestrating the best form of extended education and training for your company.

Many companies are hesitant to implement extended training and development programs due to the expenses associated with it. However, it is important to recognize how training impacts retention. Many companies experience high turnover with associates due to a lack of development opportunities or inadequate training that prevents them from performing at their best. Spending more on a successful training and development program will decrease turnover and increase retention. What costs companies money is the process of having to search and hire for associates followed by training expenses. With a successful training and development plan, your company will spend less time searching for new associates and you can begin spending your time and energy building success among the associates you already have.

Overall, training and development are very important and will lead to increased company success. With proper training, associates are better able to perform their jobs, which increases overall company performance. In addition, another important attribute to a company’s success is consistency. With proper training and extended education programs, associates will always be on the same page and informed with all-important information up-to-date. The investment for training and development also proves as a way for the company to exhibit how much they value their associates. Associates who feel appreciated and challenged through training and development will be fulfilled with increased satisfaction.