Employee Satisfaction begins with the Leader: Tools and Training

Posted on March 5th, 2018

Tools and Training

Employees want to do a great job! A Leader must begin with this premise. They cannot perform at their best if they do not have the tools they need or the tools they work with do not cooperate. The department must also have a clearly defined training program. An initial formal training period of three to five days, for their position is essential. Ongoing monthly training and refresher sessions for each position must also be conducted. Leader should conduct monthly rounding with the employees to make sure that they are satisfied with their tools, training and the environment. Leader should take actions when the employees’ needs have changed. A Leader cannot lose an employee’s dedication, energy, positive mindset and vigor by not providing them what they need to perform at their best!

Khalid Shiekh

Consultant – Food and Nutrition Services

February 28, 2018