Celebrate… like there is a tomorrow! Part 2

Posted on July 16th, 2018

Here are nine ideas for creating a culture of celebrations in hospitality industry where employees feel respected, appreciated and celebrated as part of the organization’s culture.

  1. New Employees On-boarding Celebration

Very often we celebrate when someone is leaving the organization. Why not celebrate when new employees join the team? At least once a month, plan a formal event to celebrate the arrival of new members of the team. Let everyone welcome them and get to know each other.

  1. Colleague Milestones and Personal Accomplishments Celebration

Organization should formally acknowledge and celebrate employees’ personal achievements. This may include, completing a certification course, earning a college degree while working and even a close relative’s educational accomplishments. Also celebrate employees’ birthdays and work anniversaries. Such events build a long-term loyalty to the organization.

  1. New Project Launch Celebration

Every new project or a new product should be launched in an enthusiastic and well celebrated manner. A formal launch celebration event will get the entire team excited. All details of the new venture should be shared and the team who built the project should be acknowledged. Such events create a positive team energy towards achieving desired outcomes.

  1. Monthly Progress Updates Celebration

Leaders should keep the team updated regularly on the new projects and celebrate the progress being made along the journey to achieving the desired outcomes. A monthly formal celebration event should be planned for these updates. Such events re-charge employees for even greater team efforts going forward.

  1. Bi-Monthly Operational Achievements Celebration

Employees want to know how well the organization is doing. They want to put forth all efforts for the organization to be successful and achieve desired outcomes. Leaders should keep everyone updated with the state of the organization. Successes should be celebrated and challenges if any, addressed. Such events keep the team moving forward.

  1. Quarterly Star Performers Celebration

Every team has star performers. Grateful leaders celebrate these employees to show their gratitude in a formal manner. Such celebrations should happen at least quarterly and the entire organization should be invited. This gesture brings a positive energy to the entire team.

  1. Annual National Recognition Week Celebration

Annual nationally recognized employees’ weeks should be well planned and celebrated throughout the organization. The entire leadership team should appreciate and recognize hard work and dedication of all employees. This week-long celebration re-invigorates the team.

  1. National and Global Holidays Celebration

National holidays such as Thanksgiving Day, Independence Day as well as holidays recognized from other nationalities should also be celebrated at work. Organizations should integrate cultural celebrations of colleagues as they are celebrated in their native culture. This gesture helps build employees’ loyalty to the organization and a greater bond among team members.

  1. On-going and On the Spot Celebration

Employees should also be recognized and celebrated on an on-going basis for personal achievements at work such as perfect attendance etc. A formal employee recognition program should also be in place to congratulate employees who receive customer compliments. Such programs motivate employees to go the extra mile for every customer.

 

Wrap Up

In service industry we need more celebrations. Organizations and leaders who celebrate their employees’ contributions and successes often and in a formal manner reap great rewards! They are committed to showing their gratitude to the employees in a meaningful and celebratory manner on an ongoing basis. They know how celebrations positively impact on employees’ morale, energy and dedication. When employees see and feel how well they are appreciated and celebrated, they look forward to going to work every ‘tomorrow’!

 

 

Khalid Shiekh

Consultant – Food and Nutrition Services

June 26, 2018